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Help

  • 1. Are there any exclusions when using the coupons?
    Yes. Each promotion varies in eligible products and minimum order amount. For example, products marked with "This item is excluded from use of other offer, discount or coupon." are not eligible for any coupons. Products marked with "50% off on orders over $99.00 with coupon code XXX" have a minimum purchase of $99.00 when using the coupon. Please note that all products in VIP Center are not qualified for any coupons. Check the coupon offer on the product detail page or our Terms and Conditions for more information.
  • 2. How to check out with a coupon?
    1) Sign in or create an Opentip.com account.
    2) Add eligible items to your Shopping Cart.
    3) During checkout, enter the code in the "Coupon Code" box and select "Apply".
  • 3. Why is the coupon not working?
    Please read our Coupon Terms and Conditions, check to see if the coupon code is expired and make sure the items in your Shopping Cart are eligible for the promotion. If your coupon code is still not working, after checking all of the above, please contact us and we will do our best to assist you.
  • 4. What kind of coupons will Opentip accept?
    Opentip ONLY accepts officially issued coupons. We issue coupons through our newsletters, marketing emails, Facebook account and coupon center. Coupons and discount offers are only valid for a limited time so always check the expiration date. We do not guarantee the validity of any coupons you get from other channels such as coupon sites or 3rd party websites.
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