Customer Service

  • Return an item
  • Ask for a refund
Return or Exchange
  • Manage payments and addresses
  • Change account settings
Go to your account


  • How can I add/remove/change item(s) in my order?
    If your order status has NOT been changed to processed, you can cancel your order by visiting order history. Then reorder with correct items.
    Click the button Cancel Items . By selecting the items you would like to cancel with reasons, click Cancel Items . If you select all, your entire order will be canceled. If you select some of the items, those items will be canceled and removed from your order. Your order amount will be adjust when we collect payment.
  • Was this answer helpful?