The product is every bit as well built as other reviews claim -- you get what you pay for in that regard. And they did think of a lot of details, though not every detail. So once it gets from the box to a finished installation, you will be happy. The problem is that little matter of installing it. I was fortunate enough to install mine in an island before the countertop was installed. I have no idea how you would do it otherwise, but let's disregard that for now. The 30 minute installation is a bit of a joke. Unless you've done it before, count on at least three hours.The product arrives with the business end attached to the sliding base. So your first job is to detach the latter from the former. They provide some unclear instructions for how to do this. It is vaguely similar to removing drawers with ball bearing slides, but more difficult. The latches are much more difficult to find and manipulate. If, like me, you have to remove it again after installation (more in a moment), forget about it. Just remove the whole unit in that case.So figure on 45 minutes and some sore fingers just to disassemble the top from the bottom. Once you succeed, it's time to install the bottom in the cabinet. They do provide a template, which is helpful. Take your time to get it positioned straight and properly, then mark your holes. Remove the template, drill the front holes and install the two front screws. In my case that was difficult because the screws were missing. No big deal, if like me you're a pack rat and have a hardware store in your garage. Anyway, when you're done with the front, recheck for straightness, then drill and install the two back screws.The next step is difficult and I messed it up. It's time to slide the top onto the base that you just installed. And it has to be right. In my case I did not engage the middle slider properly, and the unit didn't slide properly. After much fiddling, I realized that I needed to disassemble the top from the base and try again. Unfortunately, this is next to impossible. Much easier to pull the top out as far as it will go, then remove the four base screws that you installed, and then work with the unit outside of the cabinet. Once you resolve the slider situation (if you had a slider situation), just reinstall it.Once the unit is installed and sliding properly, you can set the stops in the back that prevent the unit from sliding out too far. And they also give you guides, which install on the inner face of the cabinet opening. Nice touches, don't neglect them.If all is well, you can install the cabinet door. This is easy in principle, but it is very difficult in practice to get it exact. They do provide adjustments in the Z direction (into the front plane of the cabinet). But it is very hard to adjust in the X and Y axes. So, basically, take your time and drill the holes in the cabinet door carefully because you only get one shot (well, technically I guess you could get two by turning the door upside down).If you have not bought the unit, I would mention two other issues that are not issues with the product, but issues with my own planning. First, if you plan to install one of these things, order a door without hinges. It's a waste, and visually unappealing, to have a door with hinge installation sockets on the inside face. Second, it's a shame in general to have to install a 5 unit into a 9 cabinet. So, again, choose your cabinet geometry carefully ahead of time. In the end, this is a very well-built product that you won't regret owning. But plan ahead on the cabinet design, and plan on a challenging installation.
Rating:
[4 of 5 Stars!]