Track your package.
Manage or cancel orders.
Return or refund.
Change account settings.
How do I place an order?
Do I have to register for placing an order?
Can I place the order on the phone?
How can I get help if I have a question about the product?
Do you support customizing products?
How do I send my artwork?
How can I add/remove/change item(s) in my order?
When will my order arrive?
Can you do Expedite shipment?
How do I know if the product is in stock?
I see the product marked out of stock/discounted, how can I know the restocking date?
What happens if an item is backordered?
What is the shipping fee of the products I would like to order?
Will I be charged an additional shipping fee after I place my order?
What carrier do you use for shipping?
Do you accept purchase order?
Is interest charged or are there any fees for purchase order?
If I cancel my order, will I be charged any cancellation fee?
I forgot my order number, what should I do?
How do I check the order status?
How do I track my package?
How to return/exchange?
How can I get credit after return?
What payment method will I get my refund after returned?
What kind of coupons will Opentip accept?
Are there any exclusions when using the coupons?
How to check out with a coupon?
How to sign up for Opentip Newsletter?
What I will receive in the Newsletter?
Can I email my subscription request?
How can I find the right products?
Can I get a sample to check the quality?
How can I choose the right size?
What imprint methods do you provide?
How do I choose the right imprint methods for the products?
What is the difference between screen printing and heat transfer printing?
How can I share my design with my friends?
What artwork formats do you accept?
How can I design my products online?
How does promotional products’ pricing work?
How is the setup fee charged?
How can I get a price quote?
How can I place a custom order with my own design in Opentip Online Editor?
What should I do after I place my custom order?
How can I place the order after I confirm the rendering?
How do I place a bulk custom order?
Can I add personalized names and numbers to bulk ordered shirts?
If I want to order custom products in bulk, do you offer a volume discount?
How does Opentip fundraising works?
How soon can I receive the product?
How much can a fundraiser raise?