Help Center

Product Questions

• How do I send my artwork?
  You can choose any one of the following
  
  1 Enter/Upload Artwork
  When placing an order online, you can enter or upload your artwork directly into your sales order.
  
  (1). For custom products, you can place your order directly by clicking the button Start Designing on the product details page. Then upload your art or logo and adjust it as you need.
  If you do not have artwork, please feel free to contact us and we will provide free artwork design service within 1 business day.
  
  

  

  
  
  

  

  
  
  (2). If the product only has blank option, you can click the button Get A Custom Quote on the product details page. Then complete the product information and choose file to upload. We will get back to you by email with our quote.

  

  
  
  

  

  
  
  2 Email your Artwork
  You can e-mail your artwork to art@opentip.com, also include imprint instructions and contact information so we may reach you if there are any problems with your art.
  
  3 Fax your Artwork to 781-570-4134
  If faxing your artwork, please enlarge your logo as big as possible for better reproduction.
  We accept Adobe Illustrator .eps, .ai, .pdf files or high resolution (300dpi or greater) jpegs. We will produce vector art from your letterhead, business card, computer-generated or faxed artwork.