Customer Service

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  • 1. How do I know if the product is in stock?
    For those in stock products, you can see In Stock above the Add to Cart bottom. Some products we have the inventory update every time, you may see a number before In Stock . The number is the quantity we keep now.
  • 2. I see the product marked out of stock/discounted, how can I know the restocking date?
    For those out of stock products, you can see Out of Stock above the Add to Shopping List bottom. You can Click Add to Shopping List to save the item for later purchase. We will send you a notice email when it is back to inventory.
    For those discontinued products, you can see Discontinued above the Add to Cart bottom. This product will be no longer available and will be deleted soon from our website.
  • 3. What happens if an item is backordered?
    Product changes happen all the time. While we strive to keep product around forever, sometimes we may need a longer time than our standard processing time to get the products restocked. If your order contains a backorder item, you will be notified through email or phone calls.
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