Track your package.
Manage or cancel orders.
Return or refund.
Change account settings.
How do I place an order?
Do I have to register for placing an order?
Can I place the order on the phone?
How can I get help if I have a question about the product?
Do you support customizing products?
How do I send my artwork?
How can I add/remove/change item(s) in my order?
When will my order arrive?
Can you do Expedite shipment?
How do I know if the product is in stock?
I see the product marked out of stock/discounted, how can I know the restocking date?
What happens if an item is backordered?
What is the shipping fee of the products I would like to order?
Will I be charged an additional shipping fee after I place my order?
What carrier do you use for shipping?
Do you accept purchase order?
Is interest charged or are there any fees for purchase order?
If I cancel my order, will I be charged any cancellation fee?
I forgot my order number, what should I do?
How do I check the order status?
How do I track my package?
How to return/exchange?
How can I get credit after return?
What payment method will I get my refund after returned?
What kind of coupons will Opentip accept?
Are there any exclusions when using the coupons?
How to check out with a coupon?
How to sign up for Opentip Newsletter?
What I will receive in the Newsletter?
Can I email my subscription request?
How can I find the right products?
Can I get a sample to check the quality?
How can I choose the right size?
What imprint methods do you provide?
How do I choose the right imprint methods for the products?
What is the difference between screen printing and heat transfer printing?
How can I design my products online?
Do you offer an artwork design service?
How long will you save customer artwork on file?
How does promotional products’ pricing work?
How is the setup fee charged?
How can I get a price quote?
How can I place a custom order with my own design in Opentip Online Editor?
What should I do after I place my custom order?
How can I place the order after I confirm the rendering?
How do I place a bulk custom order?
Can I add personalized names and numbers to bulk ordered shirts?
If I want to order custom products in bulk, do you offer a volume discount?
How does Opentip fundraising works?
How soon can I receive the product?
How much can a fundraiser raise?