I really wanted to like this fountain. First, the ceramic yellow spout arrived chipped and broken, because it had not been packaged well--it was only wrapped in plastic, and must have shifted and banged around inside the container. But I kept it nonetheless, because the chipped and broken pieces were from the underside of the spout, where nobody could see. Because the flow of water was affected, I put a piece of clear plastic drinking straw in the spout, so it would flow better.Then I noticed there was nothing to support the spout in place from wiggling. After reading the reviews I determined that I was missing a block of some kind. So I took a couple of pieces of popsicle sticks and wedged them next to the spout to keep it from moving.I thought I had it under control and working correctly until this morning, when I noticed a puddle of water on the floor, and the lower water level. After checking thoroughly I realized there was a crack in the basin/container, it blends in very well with the faux stone appearance, and it is thin, so it is not readily apparent.Anyway, I am returning the entire unit. Not worth the $100 I paid, when I have other fountains that cost considerably less and have no problems.
Rating: [5 of 5 Stars!]