1. How can I add/remove/change item(s) in my order?
If your order status has NOT been changed to processed, you can cancel your order by visiting order history. Then reorder with correct items.
Click the button Cancel Items . By selecting the items you would like to cancel with reasons, click Cancel Items . If you select all, your entire order will be canceled. If you select some of the items, those items will be canceled and removed from your order. Your order amount will be adjust when we collect payment.
2. When will my order arrive?
After you submit your order, you will find the estimated delivery time on the final page. You can also find the estimated delivery date in the left of the page by visiting your order history .Any case of delay, we will email or call you.
Once your order has been shipped, you can find the tracking number under order number by visiting order history. You will also receive an email with tracking information.
If you want to know the estimated delivery time before placing order, you can add the items to cart and enter your zip code. Estimated delivery time will be showed under the total amount.
3. Can you do Expedite shipment?
Please check the estimated delivery time before placing order. Add the items to cart and enter your zip code. Estimated delivery time will be showed under the total amount.
You can put your request in customer comments when you place order online. Our customer representatives will contact you with the exactly expedite shipping fee.