As cited in a number of other reviews, this is a case of getting what you pay for (and that isn't a bad thing in this case). We were looking for something to fill a seldom used basement TV/game room that would also be lightweight and easily moved to make room for a ping pong table (also occasional use). Having read many prior reviews, I wasn't expecting highest quality and at the price would be pleased if it had consistent color and held together reasonably well.The ottoman cushion arrived stuffed inside the ottoman itself. Badly stuffed at that, to the point the cushion was badly deformed. Waited a day or two to see if it would bounce back from the shipping, but nope - it still looked awful. I emailed first, explaining the situation, offered to send them images, offered to ship back to let them inspect it, etc. Very shortly after I had sent the email I found their customer service phone number and called them. They said none of what I had offered in the email was necessary and got a replacement shipped off promptly. Upon receipt the coloring was a perfect match and the replacement looks just fine. (Note: the prompt, no question customer service I received is what earned the 4th star)It is light weight, it looks decent (well, the provided zebra throw pillows were promptly replaced), it is easily moved about and with the little usage it will get from us will likely serve the purpose intended.
Rating: [4 of 5 Stars!]