NOTE: International/PO box deliveries are not available.
OLFA® Satisfaction Guaranteed Policy
OLFA cutter & non-disposable scraper handles, locking mechanisms, and 9mm standard duty blades, 18mm heavy duty blades, 25mm extra-heavy duty blades, safety and trapezoid-shaped blades and scraper blades are subject to the World Kitchen d/b/a/ OLFA - North America satisfaction guaranteed or replacement policy.*
If at any time you are dissatisfied with these “Satisfaction Guaranteed” products, World Kitchen d/b/a/ OLFA - North America will provide an equally valued replacement. Please allow 4 to 6 weeks for delivery of replacement product. Should you be dissatisfied with any such product, please keep it. You may be asked to return it. Please contact our Consumer Care Center for warranty claims.
*PLEASE NOTE: This Policy does not apply to OLFA TouchKnife®, OLFA scissors, OLFA mats, OLFA rulers, disposable OLFA multi-purpose scrapers, all styles and models of 18mm, 28mm, 45mm, 60mm, rotary cutter replacement blades, and all styles and models of “KB” art knife replacement blades.
This product does not ship to the APO address and the following state(s): PR, AK, HI.
6,000 + (and growing) factories in our existing network are eager to make it for you.
When it comes to selling in stock products, we are no difference from many other Internet retailers, but we take pride in going extra miles to do something special for you: Have some products custom made for you.
We cannot do everything, but we usually can accommodate a certain changes in product options such as color, size, material, or minor design twist. We primarily work with vendors or factories, not individual artist or craftsman. For custom made products, we usually only cater to bulk size order that meets the minimum quantity requirement of a single factory run. Don't be shy. Ask. What we can accomplish may surprise you!